Improving performance by sharing knowledge at large scale
Knowledge and know-how are a company’s number one asset; managing and sharing them represent a strategic challenge. For the transition from data, to information, to knowledge, CVA supports you in extracting, summarising, perpetuating and internally promoting your knowledge and know-how in a continuous improvement process.
Thanks to modern IT tools, knowledge management serves to:
● Ensure the longevity of the operational and tacit knowledge produced, to draw more value from it
● Increase the use of high-added-value knowledge, through communication
● Construct a know-how base and maintain communities of practice
● Support the adoption of new working methods (change management).
Forming multi-discipline teams able to take action at each stage of the knowledge handling process
● Content management by a team of discipline specialists.
● Coordination of an authoring and support team.
● Review, analysis, organisation and summary of knowledge and know-how.
● Interviews and re-transcription with key actors in order to share tacit knowledge.
● Optimisation of the feedback process and development of tools to improve feedback use (REX).
● Advice, deployment and support with regard to specific IT solutions.
Holder of a Geological Engineering diploma from France’s UniLaSalle (Beauvais campus), Carine has 15 years of industrial experience in Geoscience projects and data management, notably as manager of an engineering department.
Trained in Physics and Chemistry, followed by a PhD in Geosciences from Mines ParisTech (the Paris School of Mines), Stéphane entered the industry as a Data Scientist. He has almost 20 years of experience as a Project Manager and Business Engineer.
Since 2012, Carine and Stéphane have run the technical assistance and project support activities in the fields of Geosciences, Biosciences, Big Data and IT.
Our expertise in the industry disciplines, coupled with our expertise in Data and Knowledge Management, ensure optimal management of your company’s knowledge.
Our mastery of every link in the chain – from data management to knowledge management – and the optimisation of processes allow us to offer optimised solutions.
Management of a professional knowledge base
“The experience and professionalism of the CVA team in knowledge management for geosciences is a precious help for our project. Its editorial ability (capitalisation, support, publishing) is undeniably a supporting force.”
Michel Rebelle, Head of Geoscience & Reservoir Knowledge Management, TotalEnergies
Since 2018, TotalEnergies has trusted us to manage the subsurface and associated activities knowledge reference base . Thanks to this tool, and to the deployment of a discipline specialized team, we allow an efficient capitalization and a very large sharing of critical knowledge, state of the art, and feedback.
Our missions :
● writing of synthesis, Lessons Learnt and wiki articles,
● review of contributions,
● internal promotion of knowledge
Teaching employees about technical and commercial successes and failures
Knowledge management and experience sharing represent high stakes for organisations seeking to learn from their failures and successes, and to continue evolving.
● Interviews with employees returning from an affiliate, or who are at the end of their career, or following a company buyout.
● Extraction and formal documenting of tacit knowledge.
● Standardisation and labelling of REX feedback reports so that they can be used more effectively.
● Optimisation of the REX process.
● Development of a tool allowing employees to contribute and share knowledge.
● Product ownership and applications support.
Integrating new know-how in the context of a company merger / acquisition
When a merger / acquisition takes place, knowledge management is crucial in fostering the transfer of tacit knowledge which is difficult to capture formally and has to be passed on via collective learning.
● Coordination and leading of progress meetings involving expert contributors.
● Editorial support with a view to writing a reference document.
● Inclusion and referencing in a knowledge base.
● Vast communication of practices via multiple media.
Project in mind?